How do I manage the event-day logistics through ElfClick?

ElfClick handles the inquiry-to-booking stage — capturing the lead, collecting event details, booking the consultation, and managing deposit communication. Event-day logistics (staffing, delivery, setup) are managed through your dashboard notes and direct communication. Think of ElfClick as your intake system, not your event management tool — it ensures no inquiry slips through the cracks.

🍽️ For Caterers & Event Food Services

Every catering inquiry answered instantly.
Every event detail collected automatically.

Q: Can the AI collect dietary restrictions during the WhatsApp inquiry?

Yes. The AI asks about dietary restrictions and allergies as part of the event intake flow — halal, vegetarian, vegan, gluten-free, nut allergies. This information is attached to the inquiry in your dashboard, so when you follow up for the consultation, you already know the dietary requirements before you discuss the menu.

Q: How does the AI handle custom menu requests?

The AI collects the custom request and flags it to you as a note on the booking. It won't try to quote custom menus — that's your consultation. The AI's job is to capture the lead, collect the basics (event date, guest count, dietary needs, serving style), and get the client to say yes to a consultation call. The customization happens with you.

Q: Can I take a deposit to hold an event date through WhatsApp?

Yes. Set a deposit policy in Business Policies — for example, 'event dates require a 20% deposit to hold.' The AI communicates this during the booking flow and flags when a deposit is needed before you confirm the date. You handle payment through your usual method; ElfClick manages the communication and the paper trail.

Your AI assistant captures every WhatsApp event inquiry — collects guest count, date, dietary needs, and serving style — and books the consultation while you're busy catering the last event.

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🔒 Built on the official WhatsApp Business API — your number is never at risk · Meta-compliant · No spam, ever

The daily struggle

Sound familiar?

You're running a catering business, not a call centre.

🍽️

A couple messages about wedding catering while you're serving 80 guests at a corporate dinner. You see it 4 hours later. The date they wanted is still free — but they've already contacted two other caterers.

📋

Every inquiry starts the same way: "How many guests? What date? What type of event? Any dietary restrictions? Indoor or outdoor?" You type the same intake questions 15 times a week before you can even start thinking about a quote.

📅

Weekend events — when you're busiest — are also when the most inquiries come in. You have zero time to reply on a Saturday afternoon. Monday morning you find three cold leads from people who were planning their events over the weekend.

💸

A client books a date verbally on WhatsApp but doesn't pay a deposit. Two weeks later they cancel — and you've already turned down another client for that date. The slot sat empty and you lost it.

How ElfClick works

Your inquiry desk, open on every event day

Three steps and every catering lead is captured — automatically.

Build your event menu and consultation flow

Add your catering packages, per-head ranges, and event types. Set your minimum guest count, deposit requirement, and advance booking window. ElfClick enforces every policy automatically so the right expectations are set before you get on a consultation call.

Connect your WhatsApp Business number

Guided setup in under 10 minutes — free setup assistance included. Clients keep messaging the same number they always have.

AI collects event details and books your consultation

The AI asks for event type, date, guest count, dietary restrictions, serving style, and location — then books a consultation and communicates your deposit policy. You open your dashboard and every lead arrives fully briefed. No cold outreach, no starting from scratch.

What your clients see

A wedding inquiry captured on a Saturday afternoon

You're serving 60 guests at a graduation party. Here's what your AI handles.

🍽️

Spice & Grace Catering · ElfClick AI

● Online now

Hi! We're looking for a caterer for our wedding on August 23rd. Around 120 guests. South Asian menu. Do you do weddings?

2:38 pm

Congratulations on your upcoming wedding! 🎉 Yes, weddings are our specialty and August 23rd looks available.

To put together a proper proposal for you, I'd love to schedule a consultation. A few quick questions first:
Will this be an indoor or outdoor event? Any dietary restrictions — halal, vegetarian, specific allergies? And do you need serving staff included?

2:38 pm

Indoor venue in Mississauga. Fully halal, some vegetarian guests too. Yes we'll need serving staff. Name is Fatima

2:40 pm

✅ Consultation request received, Fatima!

🍽️ Wedding Catering · 120 guests
📅 August 23rd · Indoor · Mississauga
🌿 Halal + vegetarian options required
👥 Serving staff needed
Reference #EC276

I'll have someone reach out within 24 hours to schedule your consultation and walk through our menu options and per-head pricing 😊

2:40 pm

— Lead captured. Full event details in your dashboard. August 23rd flagged. —

You were serving 60 guests. Fatima's wedding inquiry is captured and fully briefed.

Your options

Why not just use what you already have?

Here's an honest look at what you're choosing between.

What you have today

WhatsApp Business App

Free forever

✓ Your current number, no changes
✓ Free to use
✗ Leads go cold while you're at an event
✗ Same intake questions typed manually every time
✗ No deposit communication built in
✗ No dashboard — leads buried in chat history
✗ Weekend inquiries go unanswered until Monday

Built for caterers

ElfClick ★

Free 30-day trial · then from $39/month

✓ AI captures every inquiry 24/7
✓ Collects event date, guests, dietary, style
✓ Books consultation and communicates deposit policy
✓ Every lead arrives fully briefed in dashboard
✓ Weekend leads never go cold again
✓ Your policies enforced every time
✓ Free setup assistance included

Built for catering corporations

Enterprise WhatsApp Platforms

Typically $50–$300+/month

✓ Full automation available
✓ Team management tools
✗ Designed for large catering operations
✗ Per-agent seat pricing
✗ Complex setup — needs a dedicated admin
✗ Dashboard not designed for owner-operators
✗ 3–5 day onboarding with a sales team

Pricing

Simple, honest pricing

Start free. Upgrade when you're ready. Cancel anytime — your WhatsApp number stays yours.

Free Trial

$0 30 days · No card

AI lead capture & intake
Consultation booking
Dashboard & analytics
Free setup assistance

Starter

$39 /month after trial

Everything in Free Trial
Deposit communication flow
Event follow-up reminders
Client broadcast messages

Growth

$59 /month

Everything in Starter
Multiple event categories
Priority support
Advanced analytics

See full pricing details →

Questions

Caterer FAQ

Can the AI collect dietary restrictions during the WhatsApp inquiry?

Yes. The AI asks about dietary restrictions as part of the event intake — halal, vegetarian, vegan, gluten-free, nut allergies. This information is attached to the inquiry in your dashboard, so when you follow up for the consultation, you already know the dietary requirements before discussing the menu. No more "oh I forgot to ask" moments.

How does the AI handle custom menu requests?

The AI collects the custom request and flags it as a note on the booking. It won't try to quote custom menus — that's your consultation. The AI's job is to capture the lead, collect the event basics, and get the client to confirm a consultation. The customization happens with you directly, properly informed.

Can I take a deposit to hold an event date through WhatsApp?

Yes. Set a deposit policy in Business Policies — "event dates require a 20% deposit to hold" — and the AI communicates this when confirming the consultation. It flags when a deposit is needed before you confirm the date. You handle payment through your usual method; ElfClick manages the communication and creates the paper trail.

How do I manage event-day logistics through ElfClick?

ElfClick handles the inquiry-to-booking stage — capturing the lead, collecting event details, booking the consultation, and managing deposit communication. Event-day logistics (staffing, delivery times, setup specifics) live in your dashboard notes and direct communication. Think of ElfClick as your intake system: it ensures no inquiry slips through and every lead you speak to is already briefed.

Ready to capture every catering lead — even on event days?

Join caterers across Canada using ElfClick to capture and brief every inquiry automatically.

Start Free — No Card Needed →

30-day free trial · Free setup assistance · Cancel anytime

ElfClick also works for

Every catering inquiry answered instantly.Every event detail collected automatically.